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Outlook Advanced Course

(4.84 out of 5) 447 Student Reviews

Microsoft Partner - Dynamic Web Training

About the Course

This Microsoft Outlook advanced course teaches you skills and knowledge to be able to manage and organise your e-mail more effectively, including advanced formatting and organisation of emails, schedule meetings with colleagues, manage your contact information, Creating and managing rules, working with views create task requests for others to perform and much more.

Who should do this course?

This course is designed for users who are keen to learn how to use some of the more advanced aspects of Microsoft Outlook including organising email messages, scheduling meetings, creating and managing task requests, and the like.

Prerequisites

Participants should have completed the Outlook Beginner course or have equivalent knowledge prior to commencing this course.

Course Details

$396 incl GST

  • Duration:1 Days
  • Max. Class Size:10
  • Avg. Class Size:5
  • Study Mode:
    Classroom Online Live
  • Level:Advanced
  • Course Times: Classroom: 9.00am - 5.00pm approx(Local Time) Online Live: 9.00am - 5.00pm approx(AEST or AEDT)
  • Download Course PDF
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Course Dates

Sydney Class Dates

Level 11, 32 Walker Street, North Sydney , NSW 2060

06 Dec 24 Fri Classroom
18 Dec 24 Wed Online Live
15 Jan 25 Wed Classroom
21 Jan 25 Tue Online Live
21 Feb 25 Fri Online Live
25 Feb 25 Tue Classroom
18 Mar 25 Tue Online Live
11 Apr 25 Fri Classroom
17 Apr 25 Thu Online Live
20 May 25 Tue Classroom
23 May 25 Fri Online Live
24 Jun 25 Tue Online Live
Melbourne Class Dates

Level 12, 379 Collins Street, Melbourne , VIC 3000

18 Dec 24 Wed Online Live
21 Jan 25 Tue Online Live
07 Feb 25 Fri Classroom
21 Feb 25 Fri Online Live
18 Mar 25 Tue Online Live
17 Apr 25 Thu Online Live
29 Apr 25 Tue Classroom
23 May 25 Fri Online Live
24 Jun 25 Tue Online Live
25 Jun 25 Wed Classroom
22 Aug 25 Fri Classroom
30 Sep 25 Tue Classroom
14 Nov 25 Fri Classroom
19 Dec 25 Fri Classroom
Brisbane Class Dates

Level 6, 371 Queen Street, Brisbane , QLD 4000

28 Nov 24 Thu Classroom
18 Dec 24 Wed Online Live
21 Jan 25 Tue Online Live
23 Jan 25 Thu Classroom
21 Feb 25 Fri Online Live
06 Mar 25 Thu Classroom
18 Mar 25 Tue Online Live
16 Apr 25 Wed Classroom
17 Apr 25 Thu Online Live
23 May 25 Fri Online Live
28 May 25 Wed Classroom
24 Jun 25 Tue Online Live
Canberra Class Dates

All courses facilitated in, Online Live format ,

18 Dec 24 Wed Online Live
21 Jan 25 Tue Online Live
21 Feb 25 Fri Online Live
18 Mar 25 Tue Online Live
17 Apr 25 Thu Online Live
23 May 25 Fri Online Live
24 Jun 25 Tue Online Live
Adelaide Class Dates

All courses facilitated in, Online Live format ,

18 Dec 24 Wed Online Live
21 Jan 25 Tue Online Live
21 Feb 25 Fri Online Live
18 Mar 25 Tue Online Live
17 Apr 25 Thu Online Live
23 May 25 Fri Online Live
24 Jun 25 Tue Online Live
Perth Class Dates

All courses facilitated in, Online Live format ,

18 Dec 24 Wed Online Live
21 Jan 25 Tue Online Live
21 Feb 25 Fri Online Live
18 Mar 25 Tue Online Live
17 Apr 25 Thu Online Live
23 May 25 Fri Online Live
24 Jun 25 Tue Online Live

Course Units

Unit 1: Editing Messages

  • Copying Text Within a Message
  • Copying Text Between Messages
  • Copying From Another Source
  • Deleting Text
  • Removing an Attachment

Unit 2: Organising Messages

  • Creating a Message Folder
  • Moving Messages
  • Copying Messages
  • Deleting Messages
  • Recovering Deleted Messages
  • Cleaning Up Conversations
  • Working With Favourites
  • Deleting Message Folders
  • Recovering Deleted Folders
  • Emptying Deleted Items
  • Automating Common Tasks With Quick Steps
  • Customising a Default Quick Step
  • Creating a Quick Step
  • Using Quick Steps
  • Archiving Messages
  • Recovering Archived Messages

Unit 3: Searching

  • Using Instant Search
  • Expanding the Search
  • Search Query Syntax
  • Search Query Syntax Dates and Size
  • Using Recent Searches
  • Search Options
  • Searching Other Outlook Items
  • Using a Search Folder
  • Customising Predefined Search Folders
  • Creating a Custom Search Folder

Unit 4: Working With Views

  • Changing the Current View
  • Arranging Messages Within a View
  • Sorting Messages Within a View
  • Working With Columns in a View
  • Formatting Columns in a View
  • Creating a Custom View
  • Adding a Filter to a Custom View
  • Deleting a Custom View

Unit 5: Colour Categories

  • Creating a New Colour Category
  • Assigning a Colour Category
  • Finding Messages With Categories
  • Removing Categories From Messages
  • Deleting a Colour Category

Unit 6: Working With Rules

  • About Rules
  • Creating a New Rule From a Template
  • Selecting the Rule Conditions
  • Selecting the Rule Actions
  • Selecting the Rule Exceptions
  • Naming and Reviewing the Rule
  • Testing the Rule
  • Managing Existing Rules

Unit 7: Email Techniques

  • Applying a Theme
  • Saving a Message Draft
  • Using a Saved Message
  • Sending a Voting Message
  • Responding to a Voting Message
  • Tracking Voting Responses
  • Sending Automatic Responses

Unit 8: Appointments and Events

  • Quickly Scheduling an Appointment
  • Scheduling Using the Appointment Window
  • Rescheduling an Appointment to Another Day
  • Rescheduling an Appointment to Another Time
  • Creating Recurring Appointments
  • Changing Recurring Appointments
  • Scheduling an Event
  • Scheduling Free and Busy Times
  • Categorising Activities
  • Printing Your Calendar
  • Deleting Activities

Unit 9: Scheduling Meetings

  • Scheduling a Meeting
  • Meeting Response Options
  • Responding to Meeting Requests
  • Tracking Meeting Responses
  • Changing a Meeting
  • Adding or Removing Attendees
  • Preventing Responses
  • Cancelling a Meeting
  • The Scheduling Assistant
  • Using the Scheduling Assistant
  • Scheduling Meetings Using Calendar Groups

Unit 10: Managing Contacts

  • Adding a Contact From an Email
  • Pinning a Contact to Favourites
  • Contacting a Contact
  • Contacting a Contact From the People Peek
  • Forwarding Contacts
  • Creating a Contact Group
  • Using a Contact Group
  • Using a Partial Contact Group
  • Deleting Members From a Contact Group
  • Linking Contacts

Unit 11: Task Requests

  • How Task Requests Work
  • Creating a Task Request
  • Responding to a Task Request
  • Completing an Assigned Task
  • Viewing Updated Task Requests

Training Packages

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$ 792 incl GST
(You save $396)
Total Duration
day
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Related Courses

Course Reviews

(5.00 out of 5) [ 09 October, 2024 ]

Wayne was very engaging and had lots of knowledge and experience! He shared real advice and his own personal experience on how he uses each element in Outlook?

(4.70 out of 5) [ 11 September, 2024 ]

The course was informative and provided other ways within the program to assist my work requirements better which I will be looking to implement in the near future. Having already grasped some of the basic knowledge just through out my years of experience with the program I did obtain more knowledge with this course. Great instructing thank-you.

(5.00 out of 5) [ 11 September, 2024 ]

Great experience, will recommend to other. Recommend for Teachers to give students 5 minutes break between long sessions to prevent eye strain.

(4.70 out of 5) [ 03 September, 2024 ]

I appreciated Wayne asking participants what they wanted to learn so that he could include this in the training. I find online learning for this type of training very useful because I can use my own screen setup and it reflects my usual work day. I learned a lot of useful tips on how to use Outlook to be more organised.

Read all course reviews

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Level 11, 32 Walker Street, North Sydney NSW, 2060