Full star Half star Star PDF
The Ultimate Training Experience.

Outlook Beginner Course

(4.87 out of 5) 343 Student Reviews

Microsoft Partner - Dynamic Web Training

About the Course

The Outlook Beginner course aims to increase your productivity by providing the skills and knowledge that enable you to manage your e-mail, schedule your appointments, and keep track of your contact information.

Who should do this course?

This course is designed for users who are new to email, calendaring, and contacts management and need to know how to get up and running quickly and efficiently using Microsoft Outlook.

Prerequisites

No prior knowledge of Microsoft Outlook is required; however participants should have a general understanding of personal computers and the Windows operating system.

Course Details

$396 incl GST

  • Duration:1 Days
  • Max. Class Size:10
  • Avg. Class Size:5
  • Study Mode:
    Classroom Online Live
  • Level:Beginner
  • Course Times: Classroom: 9.00am - 5.00pm approx(Local Time) Online Live: 9.00am - 5.00pm approx(AEST or AEDT)
  • Download Course PDF
Pay Later

Course Dates

Sydney Class Dates

Level 11, 32 Walker Street, North Sydney , NSW 2060

29 Nov 24 Fri Classroom
17 Dec 24 Tue Online Live
14 Jan 25 Tue Classroom
20 Jan 25 Mon Online Live
20 Feb 25 Thu Online Live
24 Feb 25 Mon Classroom
17 Mar 25 Mon Online Live
10 Apr 25 Thu Classroom
16 Apr 25 Wed Online Live
19 May 25 Mon Classroom
22 May 25 Thu Online Live
23 Jun 25 Mon Online Live
Melbourne Class Dates

Level 12, 379 Collins Street, Melbourne , VIC 3000

17 Dec 24 Tue Online Live
20 Jan 25 Mon Online Live
06 Feb 25 Thu Classroom
20 Feb 25 Thu Online Live
17 Mar 25 Mon Online Live
16 Apr 25 Wed Online Live
28 Apr 25 Mon Classroom
22 May 25 Thu Online Live
23 Jun 25 Mon Online Live
24 Jun 25 Tue Classroom
21 Aug 25 Thu Classroom
29 Sep 25 Mon Classroom
13 Nov 25 Thu Classroom
18 Dec 25 Thu Classroom
Brisbane Class Dates

Level 6, 371 Queen Street, Brisbane , QLD 4000

27 Nov 24 Wed Classroom
17 Dec 24 Tue Online Live
20 Jan 25 Mon Online Live
22 Jan 25 Wed Classroom
20 Feb 25 Thu Online Live
05 Mar 25 Wed Classroom
17 Mar 25 Mon Online Live
15 Apr 25 Tue Classroom
16 Apr 25 Wed Online Live
22 May 25 Thu Online Live
27 May 25 Tue Classroom
23 Jun 25 Mon Online Live
Canberra Class Dates

All courses facilitated in, Online Live format ,

17 Dec 24 Tue Online Live
20 Jan 25 Mon Online Live
20 Feb 25 Thu Online Live
17 Mar 25 Mon Online Live
16 Apr 25 Wed Online Live
22 May 25 Thu Online Live
23 Jun 25 Mon Online Live
Adelaide Class Dates

All courses facilitated in, Online Live format ,

17 Dec 24 Tue Online Live
20 Jan 25 Mon Online Live
20 Feb 25 Thu Online Live
17 Mar 25 Mon Online Live
16 Apr 25 Wed Online Live
22 May 25 Thu Online Live
23 Jun 25 Mon Online Live
Perth Class Dates

All courses facilitated in, Online Live format ,

17 Dec 24 Tue Online Live
20 Jan 25 Mon Online Live
20 Feb 25 Thu Online Live
17 Mar 25 Mon Online Live
16 Apr 25 Wed Online Live
22 May 25 Thu Online Live
23 Jun 25 Mon Online Live

Course Units

Unit 1: Email Concepts

  • How Email Works
  • Email Addresses
  • The Benefits of Email
  • Email Etiquette
  • Emails and Viruses
  • Digital Signatures

Unit 2: Getting Started With Outlook

  • Understanding Microsoft Outlook
  • Starting Outlook From the Desktop
  • Common Outlook Screen Elements
  • Using the Ribbon
  • Using Ribbon KeyTips
  • Showing and Collapsing the Ribbon
  • Understanding the Backstage View
  • Accessing the Backstage View
  • Understanding the Quick Access Toolbar
  • Adding Commands to the QAT
  • Navigating to Outlook Features
  • Sneaking a Peek
  • The Folder Pane
  • The to Do Bar
  • The Mail Screen
  • The Calendar Screen
  • The People Screen
  • The Tasks Screen
  • The Notes Screen
  • The Outlook Today Screen
  • Changing the Office Theme
  • Exiting Outlook

Unit 3: Sending Email

  • Email in Outlook
  • How Outlook Mail Works
  • Composing an Email Message
  • The Message Window
  • Creating a New Message
  • Checking the Spelling
  • Adding an Attachment to a Message
  • Adding Importance
  • Requesting Message Receipts
  • Sending the Message
  • Creating an AutoSignature
  • Using an AutoSignature
  • Removing an AutoSignature
  • Sending a Courtesy Copy
  • Sending a Blind Copy

Unit 4: Receiving Email

  • Understanding the Inbox
  • Retrieving Email
  • Opening an Outlook Data File
  • Adjusting the Message View
  • Previewing Messages
  • Arranging Messages
  • Reading Messages
  • Opening Several Messages
  • Understanding Conversation View
  • Navigating Messages in a Conversation
  • Replying to a Message
  • Replying to a Message in a Conversation
  • Replying to All Messages
  • Replying Without the Original Message
  • Adding Comments to Replies
  • Getting Replies Sent to Another Address
  • Forwarding Messages
  • Finding Related Messages
  • Ignoring Conversations
  • Marking Messages as Unread
  • Understanding Clutter

Unit 5: Working With Attachments

  • Understanding File Attachments
  • Inserting a File Attachment
  • Attaching Other Outlook Items
  • Previewing Attachments
  • Saving a File Attachment
  • Opening a File Attachment

Unit 6: Flagging Messages

  • About Flags and Reminders
  • Flagging Messages in the Message List
  • Sending a Message With a Flag
  • Adding a Reminder to Your Messages
  • Changing the Default Quick Click Flag
  • Removing a Flag

Unit 7: Junk Email

  • Spamming and Junk Email
  • Phishing and Junk Email
  • Understanding Junk Email Options
  • Marking Messages as Junk Mail
  • Marking Messages as Safe
  • Managing the Senders Lists
  • Importing a Blocked Senders List
  • Exporting a Blocked Senders List
  • Deleting Junk Email

Unit 8: Working With the Calendar

  • Accessing the Calendar
  • Changing the Calendar Arrangement
  • Displaying Specific Dates
  • Navigating Within a Calendar
  • Changing the Current View
  • Creating a Second Time Zone
  • Removing a Time Zone
  • Creating a New Calendar
  • Working With Multiple Calendars
  • Deleting a Calendar
  • Sharing Calendars
  • Understanding the Weather Bar

Unit 9: People

  • Understanding People View
  • Understanding the Contact Form
  • Viewing Your Contacts
  • Creating a New Contact
  • Entering Contact Details
  • Editing Contact Details
  • Inserting a Contact Picture
  • Adding Contacts to an Existing Company
  • Printing Contact Details
  • Deleting an Unwanted Contact
  • Recovering a Deleted Contact

Unit 10: Tasks

  • Tasks and the To-Do List
  • Creating Tasks
  • Changing Task Views
  • Sorting Tasks
  • Working With Tasks
  • Deleting Tasks
  • Printing a Task List

Unit 11: Getting Help

  • Understanding How Help Works
  • Using Tell Me
  • Accessing the Help Window
  • Navigating the Help Window
  • Using Google to Get Help
  • Using Smart Lookup
  • Printing a Help Topic

Training Packages

Microsoft Training Package

Book any two 1-day Microsoft Office courses and receive a third 1-day Microsoft office course for FREE!

$ 792 incl GST
(You save $396)
Total Duration
day
Pay Later

Related Courses

Course Reviews

(5.00 out of 5) [ 11 November, 2024 ]

love Raj! Absolutely patient and kind. He does not hesitate to help and explain things multiple times.

(5.00 out of 5) [ 11 November, 2024 ]

Loved the course. Face to face I feel is preferable to online. Instructor was very patient and so helpul and I feel I have learned a lot

(5.00 out of 5) [ 11 November, 2024 ]

The course was well taught and Chris was good value. I thought the right amount of time was spent on each topic, this was a good intro for beginners.

(4.80 out of 5) [ 11 September, 2024 ]

course was delivered in a clear and concise way. Due to the small class on the day i felt i was able to ask questions on things more target to the work perform. Jill did a great job.

Read all course reviews

Enquire Now

Fill in your details to have a training consultant contact you to discuss your training needs.

Note: Form fields marked with * are required.

Your details
Please enter a valid email address for shipping updates.
I am enquiring about a...
Microsoft Package
Save $396

Book any two 1-day Microsoft Office courses and receive a third 1-day Microsoft Office course for
FREE!


For more info please

Call 1300 888 724

View Package Details

REQUEST A CALLBACK
A team member will call you at a time convenient to you.
Your message was sent, thank you!
Contact us

Level 11, 32 Walker Street, North Sydney NSW, 2060